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5

Pdf file comments are locked by default.

New Here ,
May 14, 2024 May 14, 2024

Hello,
my comments in my Pdf files now have a padlock.
To modify my comments, I have to open them one by one and click on properties/unlock.

It is very time consuming. 
I don't understand what has changed in the settings...

Thank you for your help!

 

TOPICS
Edit and convert PDFs , PDF
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Adobe Employee ,
May 14, 2024 May 14, 2024
LATEST

Hi @aliceb81697751 

Hope you are doing well and sorry to hear that

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

What is the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20759 installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau... and see if that works.

 

~Amal

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