Copy link to clipboard
Copied
Hi
Say we have a PDF and we remediate it and it works well with keyboard and screen readers in Adobe Acrobat. Now that PDF is made available as a link in a website and when link is clicked, opens the PDF in browser. I see that there are some issues in PDF opened in browser like all headings are announced as Heading level 2 (say Chrome/NVDA) inspite of having different heading levels in Acrobat. Is this a known issue with PDF files opening in browser? Should we just suggest users to use Adobe Acrobat to consume the file?
Thanks
Copy link to clipboard
Copied
@good_Glimpse01AC Kindly respond if you are aware of this issue and if there is any known fix. Or if its just a limitation of PDFs that they are not read well from browser.
Copy link to clipboard
Copied
> Is this a known issue with PDF files opening in browser?
- There are many known issues with PDFs opened in third-party viewers. This could very well be another one.
> Should we just suggest users to use Adobe Acrobat to consume the file?
- Yes. Although you should recommend they use the free Adobe Acrobat Reader. There's no need to pay for Acrobat just for this.
Copy link to clipboard
Copied
Thank you!
Copy link to clipboard
Copied
It is always an issue reading a PDF opened in a web browser. This is a known issue and we always recommend that users open the file in Acrobat not within the browser.
Copy link to clipboard
Copied
Thank you Chad!