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PDF, is saving/opening as a Word document when i try to save as PDF.

New Here ,
Aug 03, 2024 Aug 03, 2024

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Hello, 

My document is originally a PDF. I edit it on acrobat as a PDF and can modeify/add information. When I go to save it, I want to keep it as a PDF and eventually email it but it doesn't work. It saves it as a word doc. This word doc changes the format of the doc and at times make it an image. 

I do the following steps.

  • 1. Edited OG PDF with the info i need.
  • 2. I save via hitting "print, save as PDF, and save to my desktop. 
  • 3. When I look for the file, its a word doc, then i'm prompted to wait while it "converts," (it is no longer editable.
  • 4. I try to email the doc to another person and it too is locked. 

Overall, I dont know if this is a setting or what to do. I have an acrobat subscription through my job, so i have access to all features, but am very stumped with this. 

Beya38979995vua1_0-1722744945505.pngBeya38979995vua1_1-1722744979590.pngBeya38979995vua1_2-1722745047564.pngBeya38979995vua1_3-1722745103202.png

 I then try to open with acrobat

Beya38979995vua1_5-1722745240590.pngBeya38979995vua1_6-1722745298168.png

I can no longer fill out the document and neither can anyone else. 

Beya38979995vua1_7-1722745374903.png

I can only edit the sections, and not fill out the document as I has originally. 

My other co-workers can edit and send me the file filled out through thier end, but for some reason I cannot. 

TOPICS
Edit and convert PDFs , General troubleshooting , PDF , PDF forms , Print and prepress

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Community Expert ,
Aug 04, 2024 Aug 04, 2024

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In Acrobat save the document. Don't print it.

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Community Expert ,
Aug 04, 2024 Aug 04, 2024

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@ABA person if you are just saving the PDF, go and Save instead:

Save As:

mpchow_0-1722759915167.png


Save As Other:

mpchow_1-1722759942455.png



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