PDF not displaying properly

[chazzytho]

Whenever I open a pdf file and either select some text or hover my mouse over a text field, the text gets corrupted as the image attached. I have tried reinstalling it several times and also repairing the install.

Here's some info on my system:

• Windows 10 Pro v 1903
• Adobe Acrobat Reader DC (20.006.20042)

[ju1207]

I have the same problem. Were you able to resolve the issue? 

[chazzytho]

Hi, no unfortunately not, still waiting for a solution.

I have the exact same software version on my work computer (also the same Windows 10 Pro version) but it's working fine there, so it's obviously a different issue, maybe a wrong setting?

[Amal. · Accepted solution]

Hi all,

We are sorry for the trouble and the delay in response. 

Please refer to the workaround  shared in a similar discussion  (https://community.adobe.com/t5/acrobat-reader/screen-turns-to-black-and-white-dots-using-adobe-acrob...) and see if that works for you 

Let us know how it goes

Regards

Amal

[chazzytho]

Thanks, Amal, for pointing me in the right direction!

The workaround works perfectly.

[Amal.]

Hi there 

We are glad to hear that the issue got fixed.

Feel free to contact us for any assistance required in the future.

Regards 

Amal