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How do I re-enter my sign-in for a PDF review??
Error messages in View > Tracker:
Reviews > Joined > PDF:
Error: Could not get new comments. Login credentials are expired or invalid; please re-enter your sign-in for access.
Server Status > Server:
Could not get new comments. Login credentials are expired or invalid; please re-enter your sign-in for access.
I've tried Preferences > Security > Clear remembered account information and re-installing Acrobat multiple times.
Reviewing this document on this server works fine on another computer.
Adobe Acrobat Pro DC
Continuous Release | Version 2021.005.20058
Could you please check the suggested workaround on the following link and see if it works for you?
Thank you, this solved my problem.
The Tracker should really be able to prompt the user to re-enter credentials, or at least point them towards a solution.