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PDF with font issues - fixing to enable text extract

Explorer ,
Jan 31, 2020 Jan 31, 2020

Hi

 

I regularly receive pdfs of postcards with contact names and addresses. I need to extract the address from the pdf, do some sorting, and then re-sort the pdf into a new order.

 

What I've found with some pdfs I receive is that I can't extract the text - I use a command-line program called pdftotext (I've tried alternatives with similar results, including Acrobat) and it gives me an error 'Mismatch between font type and embedded font file.

 

I can fix the error by running 'fix potential font issues' from Acrobat's PreFlight menu - that removes the error message, but unfortunately the resulting text only contains the background text of the pdf, not the names and addresses (which is where the font problem was).

 

The report from PreFlight is below. Can anyone suggest a way I can fix the font problem and be able to extract the text? - I have no control at all over how the pdf is created, so cannot go back to the person who generated it unfortunately, I'm stuck with working with what I have.

 

Regards

Ashley

 

 

Results (Summary)
Warning
Font embedding flag "Editable embedding" set (1451 matches on 130 pages) - 2, 4, 6, 8, 10, 12, 14, 16, 18, 20, 22, 24, 26, 28, 30, 32, 34, 36, 38, 40, 42, 44...
Font embedding flag "Preview & Print embedding" set (4420 matches on 260 pages) - 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21...
Font embedding flag allows for embedding (5871 matches on 260 pages) - 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24...
Font embedding flag is present (5871 matches on 260 pages) - 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28...
Text cannot be mapped to Unicode (1451 matches on 130 pages) - 2, 4, 6, 8, 10, 12, 14, 16, 18, 20, 22, 24, 26, 28, 30, 32, 34, 36, 38, 40, 42, 44, 46, 48, 50...

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Jan 31, 2020 Jan 31, 2020

Post a sample file such that we can see what is really going on.

 

              - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
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Explorer ,
Feb 03, 2020 Feb 03, 2020
LATEST

Hi

 

Not sure how you normally post files here, but here is a couple of pages as an example on tinyupload: pdf 

 

Cheers

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