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pdfs no longer automatically open in Acrobat

New Here ,
Feb 24, 2023 Feb 24, 2023

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I have a licensed version of Acrobat and have had for many years. Recently I was asked to update Reader in order to open a cloud-based pdf, which I did. After this, pdfs would only open on the browser-based Reader and not on Acrobat. After doing some research on how to fix it, I uninstalled Reader. Now I can open pdfs in Acrobat, but Windows still does not associate the file type with the program. I have tried again to set the file association via Properties>Opens with>Change (from unknown application to Adobe Acrobat) but this does not make any difference. Any suggestions welcome, as I can't seem to find any answers online. Thank you. 

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Community Expert ,
Feb 24, 2023 Feb 24, 2023

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Right-click any PDF file and select Open With - Choose Another App.

Then select Acrobat from the list and tick the box to always use this app for .pdf files.

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New Here ,
Feb 24, 2023 Feb 24, 2023

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Thank you very much for your quick suggestion. I have tried that (see pic), but it makes no difference. The icon remains generic white, not associated with Adobe. Any other ideas gratefully received. 

Ben272555000nvl_0-1677234462747.png

 

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Community Expert ,
Feb 24, 2023 Feb 24, 2023

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But does it open in Acrobat when you double-click it?

I would also recommend running a Repair Installation on Acrobat (via the application's Help menu).

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New Here ,
Feb 24, 2023 Feb 24, 2023

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hi, no files don't open when i double click. I always have to "open with", which is a bit of a pain. Same with email attachements - I can no longer open a pdf directly from outlook, i have to download, save and "open with" acrobat. Trying to run the repair installation now but I get Error 1311...

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New Here ,
Feb 24, 2023 Feb 24, 2023

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..to be more precise, when I double click on the icon I always get the "How do you want to open this pdf file" pop up, like in the first screengrab. Thanks for all help! 

 

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