For some reason I have apparently lost my Adobe extension in Chrome. Going to Chrome extensions and Adobe's is absent. Whenever Chrome is navigated to a PDF document the display for the page is blank. I can right-click on the blank area and "Save As" to a file on my laptop, but the PDF will not display. PDFs display fine in MS Edge, but my preferred browser is Chrome, so... it's annoying.
I will confess that this is a recent "bug". Chrome was displaying PDFs fine, but after I installed Soda PDF Chrome no longer displayed them.
Is there way to recover this feature? I've re-installed Acrobat Reader DC, but this didn't help. The Chrome extension is still not available.
When you say Chrome is your preferred browser are you referring that it's used as the default browser in your Windows system?
No. For reasons unexplainable, I leave Edge as my default but use Chrome mostly. I shouldn' think this would matter in this case.
Yes it does matter because in Windows, Edge is not only a browser, but also it is the default PDF viewer and takes the PDF ownsership of every PDF document.
Just for troubleshooting purposes, you may want to verify if Acrobat is the default PDF owner in Windows 10.
If it's not, you can right click on any PDF file, select "Open with another app", select Adobe Acrobat from the listed items.
At this point, is very imoprtant that you tick the checkbox that says "Always open this app"
This will always ensure that Acrobat takes precedence over MS Edge when opening PDFs.
I also use Brave web browser.
It is a Chrome web browser that allows me to enable the Adobe Acrobat extension and is by far a lot more secured than Chrome and online privacy oriented.
Thanks, this worked for me.
I prepared a few guidelines and slides to illustrate better how the workflow looks like when using the Adobe Acrobat extension in modern web browsers like Chrome.
Honestly, I have not seen anyone taking the time to document this workflow yet to show it's done in Windows 10.
Soooo, if you like this guidance and it works for you, hit the correct answer button for this solution) 😄
I will be using Brave browser on my end for the following example.
To install the Adobe Acrobat Chrome browser extension:
NOTE: Once you've installed and enabled the Adobe Acrobat extension for Chrome, this is what you can do:
OK. So now that you are all set, follow through with the next steps:
NOTE: This is the best workflow so far. You can use the method explained above instead of downloading a file, then trying to find it in the directory that you've just downloaded the PDF to every single time.
However, you can still use that method as suggested by Try67 which it isn't really that bad at all. It may involve a two-step process but it is very quick. So, in my case, using Brave browser as an example:
NOTE: Just remember, it will open up the downloaded PDF in Acrobat as long as Acrobat is the default PDF owner in your operating system.
The Adobe PDF plugin is no longer compatible with Chrome. See: https://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
You should save the file to your computer and then open it in Reader directly.
Well, yes, that's what I've been doing, but it is annoying.
++ A caveat to the discussion, the support for that plug-in was discontinued since 2015.
That means, that modern browsers are now shipped whith its own PDF viewing capabilities which, according to Adobe Helpx reference guides, it basically replaces the extension that was working for you before with their own.
When that happens you get issues like the one you're describing.
Here are other more recent notes on modern web browsers:
Change in support for modern wen browsers; use this guidance instead if you want to continue to use a web browser that doesn't support NPAPI :
Just checking if you were able to resolve your issue.
I also found this reference: https://helpx.adobe.com/acrobat/kb/cant-view-pdf-web.html which covers troubleshooting when you get a blank page.