Print as PDF saves as .log file

Question

Hi Team, I tried print as pdf using adobe PDF saving as .log extension. I could not convert any file into pdf.Please let me know what is an issue.

Frederik245 · Accepted Answer

This was an issue for me attempting to print pdf from Excel. Printing to pdf only generated a log file indicating a font was not found. Interstingly I was only using an Excel standard font.

In the Adobe pdf printer properties I only unchecked “Rely on system fonts only; do not use document fonts” and this fixed the issue.

Thanks to all who have been researching this.

KelC0515 · Answer

I have been getting this for a long time. When I try to save emails from users as PDFs, some of them are saved as log files rather than PDFs. I have to go into Printer Preferences/Properties and uncheck "Add documentation information" & " Rely on system fonts only: do not use for document fonts" in order to get them to save correctly. I do not want to have to do this each and every time...is there a way to update our properties? I am using acrobat version 2024.002.20687 | 64 bit.

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