Printing PDF's from Finalefiles (musicnotation program.

[Karel226372252i80]

Hello,

I have been making PDF files from .musx files (Finale music notation program) for years and until last week everything worked fine. My Acrobat Standard DC invoice for one year prepayed amount €155.10 was payed in november 2021. Today I want to transform to PDF files and I get a message from Adobe: "Your request can not be executed. Your licence for Adobe Acrobat has expired or not activated. Try to start Adobe Acrobat." Licence was payed, can still print directly from Adobe Acrobat but can not print from Finale to PDF. Can somebody help please. As a musicpublisher I need to make PDF files from Finale. Thanks! 

Goutsmit Karel

Andel bvba

[Amal.]

Hi there

Hope you are doing well and sorry for the trouble. As described you are getting the error message that the license is either expired or not activated.

Please go through the help page https://helpx.adobe.com/acrobat/kb/error-pdf-creation-cannot-continue.html and see if that works for you.

Regards

Amal