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Problem updating Acrobat 9 Pro from V9.0 to V9.5.5 new started discussion

New Here ,
Jan 22, 2018 Jan 22, 2018

In this discussion (Problem updating Acrobat 9 Pro from 9.0 to 9.5.5 ) "problem updating acrobat 9 Pro from 9.0 to 9.5.5" (ftp://ftp.adobe.com/pub/adobe/acrobat/win/9.x/) I found this link to update from 9.0 to 9.5.

I had started to download the patches but after the download 9.3 I have to give a username and WW. Is it possible I can get the other updates.

I had to reinstall my PC to window 10.

Thank you in advance

René

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1 ACCEPTED SOLUTION
Community Expert ,
Jan 22, 2018 Jan 22, 2018
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Community Expert ,
Jan 22, 2018 Jan 22, 2018
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New Here ,
Apr 08, 2018 Apr 08, 2018

hello

this link provides access to a folder with the files . are they cumulative patches in each folder or does the process of bringing 9.0 to 9.55 involve the install of each individual patch?

The folders require a username and password after the 9.2 installs..

I have tried several iterations of my username and password to no avail. What is the process and username/password combination to complete the update process on my licensed copy of acrobat 9 pro

thanks

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Community Expert ,
Apr 08, 2018 Apr 08, 2018

The updates need to be installed one by one in ascending order.

It's hard to know what username/password is being asked of you without a screenshot or a more detailed description of the window, but I would guess it's probably for an Admin account on your machine.

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Community Expert ,
Apr 08, 2018 Apr 08, 2018
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if you have a mac you're probably seeing an os prompt.

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