Problem with adding text in pdf files

[Noam38243756yu9d]

When I try to add text in an existing PDF file, when i type the text the text doesn't appeaer in the text box. 

The text color is choosen to black but you don't see what i hve typed.

I'd worked on one file where every thing was o.k. but when I tried to do the same on another PDF file' suddenlly this problem accoured.

Any ideas?

[Amal.]

Hi @Noam38243756yu9d 

Hope you are doing well and sorry to hear that

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.

What is the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20857 installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau... and see if that works.

~Amal