Problem with "fill & sign" function

[Dmitriy317258955te6]

When filling out a document using the fill and sign function, after saving the document and reopening, the entered text is displayed in an unreadable form. One line may display normally, but most of the text is unreadable

The document uses the Russian language.
But there is a problem with other languages as well.

https://community.adobe.com/t5/acrobat-discussions/adobe-reader-updated-to-2023-003-20269-asian-lang...

Are the developers aware of this bug?
Wait for a decision or look for alternative software?

[Eric Dumas]

Can you try to open the filled/signed document in a web browser, just to check if the text appears correctly.

Next, in the File>Properties>Fonts tab, can you share a screenshot of the fonts used?

[Почта31748576jvy3]

Hi!
Win10 1909
Adobe Reader DC 2023.03.20269 64-bit

Fill & Sign doesnt work properly!
When fill it with random characters such a 123___ asd фыв or something, after saving in pdf and reopened in Reader DC it shows crossed checkboxes. In browser it shows blanks with some characters.

[Почта31748576jvy3]

and its works well with english chars.. 

[Dmitriy317258955te6]

1) Typed text before saving the document

2) A saved document is open. Some characters are missing in the second entry. Added third line of text

3) Document saved and opened again

4) Document open in Edge browser

5)Fonts

[AkanchhaS]

Hi @Dmitriy317258955te6 @Почта31748576jvy3 

Sorry to hear about the trouble caused. 

This issue has been reported with the latest version of Acrobat/Reader.

It has already been escalated, and it is under discussion. Our engineering team is working on the fix, and a bug has been logged.

As soon as we hear an update from them will keep you posted.

Thanks,

Akanchha 

[Dmitriy317258955te6]

Thank you. I will wait for the fix

[Vinod Dobhal · Accepted solution]

Hi All,

The font corruption issue has been fixed in the latest update of Adobe Acrobat 23.003.20284.2636a55. Please try updating the application to the latest version.

Thanks,

Vinod

[יהלום31859616gvww]

thanks so much!

[Dmitriy317258955te6]

thank you very much!