Problems with Install

[Richard31622197bfuj]

I am trying to install Adobe DC and keep getting the following error:

Windows cannot find 'C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ ElevationManager\Adobe Installer.exe'

Any suggestions as to what I should do?

[AkanchhaS · Accepted solution]

Hi @Richard31622197bfuj 

Thanks for reaching out.

Not sure about the installation link you have got for Acrobat. 

• Reboot your computer first.
• Below is the installer page for Acrobat Pro. Please download the setup from here and then try the following: 

  https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html 

Let us know if it still doesn't help.

Thanks,

Akanchha

[AkanchhaS · Accepted solution]

Hi @Richard31622197bfuj 

Thanks for reaching out.

Not sure about the installation link you have got for Acrobat. 

• Reboot your computer first.
• Below is the installer page for Acrobat Pro. Please download the setup from here and then try the following: 

  https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html 

Let us know if it still doesn't help.

Thanks,

Akanchha

[Richard31622197bfuj]

Thanks for the help.  The download worked perfectly.

It is up and running as expected.

Regards,

Rick

[AkanchhaS]

Awesome!! Thanks for the update. 

Let us know if there are any further assistance is required from our end. 

Thanks,

Akanchha 

[Les4amis · Accepted solution]

I made a backup at my webspace.

You can download there and put it back: https://nees64.home.xs4all.nl/Adobe%20Installer.exe 

Greetings Nees

[S. S]

Hi @Les4amis,

Hope you are doing well.

Thanks for sharing your findings. 

Marking this as a correct answer for future users to use this as a reference.

Regards,
Souvik.