Program keeps asking me to upgrade

[colin ft73840750]

I have purchased Acrobat Pro DC but every time I go to use it - it tells me the trial has expired and I must buy the upgrade.

Very frustrating. I can't get any work done.

Adobe PDF Pack, Annual US$69.99 per year
		Tax/VAT: US$8.40
		Total payment today: US$78.39
		For complete details, just click your order number AD021443249 and log in with your Adobe ID colin.taylor30@gmail.com and password.

Please assist me here.

Colin Taylor

[John T Smith]

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

-and troubleshooting FAQ https://forums.adobe.com/thread/1962238

-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

[Sheena Kaul]

Moving to Installing, Updating, & Subscribing to Acrobat​

[Test Screen Name · Accepted solution]

There's something a little confusing here. You say you've subscribed to Acrobat Pro, and clearly you're running the trial of Acrobat Pro. But you've posted screen shots about the price of Adobe PDF Pack, which is something entirely different.