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Hallo!
Wenn ich auf eine Seite eines Dokuments rechtsklicke, sind seit kurzem die Werkzeugicons in der obersten Zeile verschwunden. Teilweise wurden diese duch Text-Optionen (z.B. Auswahlwerkzeug/Handwerkzeug) ersetzt, teilweise fehlen sie komplett.
Siehe auch die beiden Screenshots (soll/ist).
Gibt es irgendwo eine Option, um diese Icons wiederherzustellen? Ich konnte dazu leider absolut keine Infos finden...
Acrobat Pro DC 2022.002.20212
Danke für Eure Hilfe!
Bert
Hi Bert_AT,
Thank you for reaching out.
Please try repairing the installation. In Acrobat, go to Help > Repair Installation.
Try once to reinstall the application and check if that makes any changes.
Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
Reboot the machine and install Acrobat from this page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.
Did you notice this change in options after the recent
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Achja, der Befehl "Seite löschen" ist ebenso verschwunden.
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May be a update have changed this.
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No, i don't think so. My work colleague has the same Adobe version and the icons are still there.
But apart from that it would probably be more of a downgrade than an update 🙂
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Hi Bert_AT,
Thank you for reaching out.
Please try repairing the installation. In Acrobat, go to Help > Repair Installation.
Try once to reinstall the application and check if that makes any changes.
Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
Reboot the machine and install Acrobat from this page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.
Did you notice this change in options after the recent update?
Let us know if you use the Acrobat Pro DC 64-bit or 32-bit version.
Share the OS version on the machine.
Thanks,
Meenakshi
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Hi Meenakshi,
I tried repairing the installation but that didn't change anything.
However, a complete reinstallation has now corrected the error, all menu items are available again!
Unfortunately, I can't say whether the error occurred immediately after an update. In any case, it is the 32-bit version, my OS is Win10 Pro (21H2, Build 19044.2075).
Many thanks for the help,
best regards Bert
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Hey Bert,
Glad to know that the issue is resolved.
Let us know if we can be of any help.
Thanks,
Meenakshi