Quick Print Error Windows

Community Beginner ,
Mar 24, 2022 Mar 24, 2022

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Hi,

 

i have a Problem with the quick print in Windows 10. I have install the Adobe Reader and the Adobe Acrobat.

 

When i choose the quick print option in windows for an pdf file, open windows this with the Adobe Acrobat Pro. Can i change this to the Adobe Acrobat Reader?

 

Thanks for your help.

 

Bye

Patrick 

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General troubleshooting , Print and prepress

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correct answers 1 Correct answer

Community Beginner , Mar 29, 2022 Mar 29, 2022

Hi Akanchha ,

 

i found the problem.

By the installation from Adobe Acrobat Pro was change the Regkeys


HKEY_CLASSES_ROOT\AcroExch.Document.DC\shell\Print\command

HKEY_CLASSES_ROOT\AcroExch.Document.DC\shell\Printto\command

 

to the Adobe Pro. I change back to Adobe Reader and now it works.

 

By 

Patrick

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Adobe Employee ,
Mar 27, 2022 Mar 27, 2022

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Hi Patrick,

 

Hope you are doing well.

You probably see the Acrobat window is because it has been set up as a default PDF viewer to view/open the files.

Try setting up Adobe Reader as the default PDF viewer and see if that makes a difference.

https://helpx.adobe.com/acrobat/kb/not-default-pdf-owner-windows10.html 

 

Thanks,

Akanchha 

 

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Community Beginner ,
Mar 27, 2022 Mar 27, 2022

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Hi Akanchha ,

 

Adobe Reader is the default program for PDF files. When i open the pdf file in the windows explorer is any thing all right.

 

I don´t now ist gives a other parameter to config the default program for quick print. I try it with no NTFS rights to the Acrobat.exe for test a fallback to the reader, but it doenst works.

 

Bye

Patrick

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Community Beginner ,
Mar 28, 2022 Mar 28, 2022

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Hi Akanchha,

 

when i change the default pdf program to Foxit Reader, works the quick print. I chnage the default program back to Adobe Reader it doesn´t work.

 

Bye

Patrick

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Community Beginner ,
Mar 29, 2022 Mar 29, 2022

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Hi Akanchha ,

 

i found the problem.

By the installation from Adobe Acrobat Pro was change the Regkeys


HKEY_CLASSES_ROOT\AcroExch.Document.DC\shell\Print\command

HKEY_CLASSES_ROOT\AcroExch.Document.DC\shell\Printto\command

 

to the Adobe Pro. I change back to Adobe Reader and now it works.

 

By 

Patrick

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Adobe Employee ,
Mar 31, 2022 Mar 31, 2022

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Wow! That's awesome. 

Thanks for sharing your findings with us Patrick. Glad to hear that it has now been resolved.

 

~Akanchha 

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