"Cannot extract the embedded font" Some characters may not display or print correctly.

[annetteS]

this message keeps coming up: "Cannot extract the embedded font 'GLJYQU+News-Gothic-BTS-Bold'. Some characters may not display or print correctly." I have reinstalled the fonts and still bet this message. I use Acrobat to send X1A files all the time to printers and am tired of constantly having to outline all my fonts to send my files and it makes the files uneditable in case of a client last minute change on press. And sometimes even when I outline all the fonts I still see this warning. Any ideas?

[talalcer]

when i exctract font ABCDEE+ARIAL  it give me different unicode of glyph

i think it a subset of glyph so it not success to use it in ms excel

how can i extract the font and use it in diferen application like ms excel or word please?

thank you

[Aids2]

I have the same issue how can I send you the file/s that are causing the error?

[bent76698073]

I am also having this issue. Verion 18.4.0 on a Macbook Pro. I get the error "Cannot extract the embedded font 'STYUAM+Tahoma-Bold'. Some characters may not display or print correctly". Unfortunately, this file has HIPAA protected information, so I can't send it to someone. But here is a snapshot of what my preflight looks like.