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"File => Reduce File Size" option disappears after reinstalling Adobe Acrobat Pro DC

New Here ,
Feb 21, 2022 Feb 21, 2022

I had to reinstall because AA Pro DC was still crashing. After reinstalling, I no longer have the "Reduce File Size" option under FILE. I have to go through the menu File => Save as Other => Reduced Size PDF.
I have the same installation of the same version on another PC where the file reduction feature via "File=>Reduce File Size" is still available.
Can anyone advise on the problem that this option has completely disappeared from the menu?

TOPICS
Create PDFs , How to
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1 ACCEPTED SOLUTION
New Here ,
Jun 10, 2024 Jun 10, 2024

I recently had the same problem, too (I'm using Adobe Acrobat Pro version 24.002.20759). I found an option under Edit\Preferences\Documents - under Save Settings, check the box for Always reduce size for files more than 10 MB - make sure that option is checked.

 

hillrd1_0-1718064955658.pngexpand image

 

Then if the file size is still too big, you can use the File\Save as other\Reduced size PDF... That will bring up this dialog box -

 

hillrd1_1-1718067344711.pngexpand image

 

While my "automatically optimized" file size was 19.82 MB, the "reduced" file size ended up at 11.92 MB (for an additional 40% reduction).

 

I also searched the Adobe Creative Cloud Desktop for "how to reduce pdf file size". It had a Tutorial Article called "How to compress a PDF file", which uses the Optimize PDF tool. I didn't try that method yet, but I'm pretty sure it does the same as the File\Save as other\Reduced size PDF... option mentioned earlier.

 

 

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New Here ,
Feb 22, 2022 Feb 22, 2022

Print Screen menu FILE

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New Here ,
Jun 17, 2022 Jun 17, 2022

We are seeing the same issue.  People on the same version of Adobe Acrobat Pro DC - some have Reduce File Size on the File men, others do not.  Is anyone able to provide a response to this issue?

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Explorer ,
Feb 12, 2024 Feb 12, 2024

Just ran into the same problem here. Has anyone discovered a solution yet?

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New Here ,
Jun 10, 2024 Jun 10, 2024

I recently had the same problem, too (I'm using Adobe Acrobat Pro version 24.002.20759). I found an option under Edit\Preferences\Documents - under Save Settings, check the box for Always reduce size for files more than 10 MB - make sure that option is checked.

 

hillrd1_0-1718064955658.pngexpand image

 

Then if the file size is still too big, you can use the File\Save as other\Reduced size PDF... That will bring up this dialog box -

 

hillrd1_1-1718067344711.pngexpand image

 

While my "automatically optimized" file size was 19.82 MB, the "reduced" file size ended up at 11.92 MB (for an additional 40% reduction).

 

I also searched the Adobe Creative Cloud Desktop for "how to reduce pdf file size". It had a Tutorial Article called "How to compress a PDF file", which uses the Optimize PDF tool. I didn't try that method yet, but I'm pretty sure it does the same as the File\Save as other\Reduced size PDF... option mentioned earlier.

 

 

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Adobe Employee ,
Jan 06, 2025 Jan 06, 2025

Hi @hillrd1,

 

Hope you are doing well. 

 

Thanks for writing about what worked for you.

Marking this as a correct answer for future users to use as a reference.


-Souvik

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New Here ,
Mar 14, 2025 Mar 14, 2025
LATEST

I dont have that check box option under preference->Documents

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