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"you are not authorized to send documents for signature"

Explorer ,
Apr 11, 2023 Apr 11, 2023

Recently added Adobe Acrobat to my adobe subsciptions solely for the purpose of creating contracts to be signed by clients but I'm recieing the dreaded "you are not authorized to send documents for signature" error message whenever I try to send a document for signature. After trawling the support community it seems this is aseverly prevelant issue with acrobat. Any real-world results for solving this? I've tried several with success.

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Community Expert ,
Apr 15, 2023 Apr 15, 2023

Do you have a Teams or Enterprise subscription?

ABAMBO | Hard- and Software Engineer | Photographer
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Explorer ,
Apr 15, 2023 Apr 15, 2023

I don't think so. I think I have a standard subscription. What upgrade would I need to make to have the "request signatures" option?

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Community Expert ,
Apr 16, 2023 Apr 16, 2023

At least, you need Adobe sign. But if you have an Adobe Acrobat DC or Pro DC subscription. You should be able to use Adobe sign. But if you have an Enterprise or Teams account, the administrator can authorize a certain number of operations regarding this.

ABAMBO | Hard- and Software Engineer | Photographer
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Explorer ,
Apr 16, 2023 Apr 16, 2023

I have a "Acrobat Standard DC" account.

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Explorer ,
Apr 18, 2023 Apr 18, 2023
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Any further help availabile?

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