"you are not authorized to send documents for signature"

Forum|Forum|2 years ago
April 11, 2023
1 reply
2430 views

Recently added Adobe Acrobat to my adobe subsciptions solely for the purpose of creating contracts to be signed by clients but I'm recieing the dreaded "you are not authorized to send documents for signature" error message whenever I try to send a document for signature. After trawling the support community it seems this is aseverly prevelant issue with acrobat. Any real-world results for solving this? I've tried several with success.

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Abambo

Community Expert

Do you have a Teams or Enterprise subscription?

ABAMBO | Hard- and Software Engineer | Photographer

TomReesFramerAuthor

Known Participant

I don't think so. I think I have a standard subscription. What upgrade would I need to make to have the "request signatures" option?

Abambo

Community Expert

At least, you need Adobe sign. But if you have an Adobe Acrobat DC or Pro DC subscription. You should be able to use Adobe sign. But if you have an Enterprise or Teams account, the administrator can authorize a certain number of operations regarding this.

ABAMBO | Hard- and Software Engineer | Photographer

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