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Virtually every time I initiate a Word-to-PDF conversion from within Word, I get this error message. I have had CC since its inception, and I have had Acrobat Professional licenses going back to about version 4,5, or 6.
I have signed in and out of CC more times that I can possibly remember. I have uninstalled and reinstalled Acrobat more times than I care to admit. Yet this keeps happening, practically on a daily basis.
What is going on? How do I fix this? Am I the only one with this problem?
Stopping "Acrotray.exe" in Task Manager fixed it for me as well.
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May 2022, still a thing. Why do I pay $40 dollars a month for this?
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2023 Update for Outlook 365 / Creative Cloud: Same issue as above, Acrobat was activated but Outlook plugin always gave the same error. I didn't have Acrotray.exe running in Task Manager, but found that terminating the "Acrobat Licensing Service" fixed the issue.