• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Raise without Handler Error

New Here ,
Jan 15, 2025 Jan 15, 2025

Copy link to clipboard

Copied

I keep getting this error message when I try to manually zoom using a keyboard shortcut for Mac: "Raise without Handler Error". 

I have Version 2025.005.20320.

 

Please help, this is very frustrating as I cant view documents as easily. 

TOPICS
PDF

Views

37

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 30, 2025 Jan 30, 2025

Copy link to clipboard

Copied

LATEST

Hello,

 

I hope you're doing well, and we apologize for the delayed response and the trouble.

Please ensure you have the latest version of Acrobat installed on the machine: 24.005.2039x Planned update, Jan 23, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and check.
For more information, see this: https://adobe.ly/4gq5z50.

 

For testing purposes, try disabling Protected Mode [Acrobat | Preferences | Security (Enhanced)]. Click OK, restart the app, and if possible the machine. Please enable the security settings after the test.

 

Is this issue occurring with a specific artwork PDF or all PDFs? If it is specific to one, try with another PDF once.

 

Let us know how it goes.

Thanks,

Anand Sri.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines