Removing Editable Form Fields from E-Signature

[Daniel25342068lqos]

I created form fields to fill out the information on the form. I filled out the information and just need to send it for signature.

Once I go to send it for e-signature, it automatically creates new form fields to be filled.  It created new boxes over my filled-in information that I cannot delete or edit.

How can I stop E-sign from automatically creating a box over my content?

[mariahweyne]

Check your preferences.  EDIT - Preferences - Forms

[Daniel25342068lqos]

Thanks mariahweyne. I've checked in Preferences - Forms and played with all the settings.

Nothing appears to stop E-Signature from automatically creating new fields and overlaying my content.

[mariahweyne]

Question - are you using Acrobat or Acrobat Sign to request signature?

[Thom Parker]

When you created this form. Did you make this an Adobe Sign form? or was it a regular PDF form?

If it's a regular PDF form then yes, the Adobe Sign service will do some funky things. 

If it is a regular PDF form, then you'll see the "Prepare Form for E-signing" on the "More..." menu in "Prepare Form" mode.  If you see this, then use it to convert to an Adobe Sign form. 

[kindhearted_wonder59179]

I'm having this isxue when using a PDF without form boxes, except it doesn't allow me to remove the random e-signature fields it creates.  I just want it to not add them at all and let me put them in myself.  Before this awful update, is was much simpler, now every single preference and/or setting id buried and unfindable.

[Thom Parker]

Switch back to the old UI.

[JR Boulay]

A hamburger menu is always better with:

😉

[JR Boulay]

As Thom said you must revert to the Classic UI: https://community.adobe.com/t5/acrobat-discussions/acrobat-2023-how-to-revert-to-classic-gui-user-in...
Consider the "new Acrobat" as a beta version, many features are still missing or half-implemented.

[vossinc]

A year later and this "beta" version is now the official version and doesnt work properly. Same issue persists where it adds random text boxes that are not removable in the E-Sign/Request Signature mode. 

[Thom Parker]

Strange isn't it. That the backlash against the new UX is universal amoung those that actually use it, and not only haven't the obvious errors been fixed, but there has been no move to make any real changes.  There is something going on here with Acrobat development.  I'm quite anxious to see where this goes.