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1

Rich Media (Audio WAV FILE) within PDF (button) not playing in Chrome

Community Beginner ,
May 26, 2021 May 26, 2021

I have created a PDF and edited to include Rich Media in Acrobat. Simply put I have a "play graphic" within a the PDF artwork over which I have added a Rich Media button. The button's action set the action to play an audio file on Mouse Down. Audio file is a short WAV file.  Audio plays correctly within Acrobat; though, when I open/view the PDF in Chrome it does not have the desired effect (playing audio) when I mouse down the button. Is this Chrome's internal PDF reader/viewer? Could I export this PDF in another way to allow for Rich Media to be played? 

Version 90.0.4430.212 (Official Build) (x86_64)
 

Screen Shot 2021-05-26 at 5.52.53 PM.png  

TOPICS
Create PDFs , General troubleshooting , How to , Rich media and 3D
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1 ACCEPTED SOLUTION
Community Expert ,
May 26, 2021 May 26, 2021

The Chrome PDF viewer, and many other 3rd party viewers, don't support most interactive PDF features. 

 

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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Community Expert ,
May 26, 2021 May 26, 2021

The Chrome PDF viewer, and many other 3rd party viewers, don't support most interactive PDF features. 

 

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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Community Beginner ,
May 26, 2021 May 26, 2021

Thank you, Thom. Thanks for helping me get some of my time back!

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Community Expert ,
May 26, 2021 May 26, 2021

You could force the PDF to be downloaded by adding the "download" attribute to the PDF link.

https://www.w3schools.com/tags/att_a_download.asp

 

This might force it to open in the system default viewer (not guarenteed to be Reader). 

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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Community Beginner ,
May 26, 2021 May 26, 2021
LATEST

Great solution to this issue. Again, I apprecaite your time and assistance.

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