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Runtime error 53 when using Microsoft Word and Powerpoint

Community Beginner ,
Jan 14, 2023 Jan 14, 2023

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Help!  Been on the phone 3x with Adobe staff, 12 hours on this Runtime Error 53 Visual Basic MACPDFM. Adobe has been helpful in doing a temporary fix (they acknowledge it's an issue ADOBE has) but then the problem continues to come back for Microsoft Word and Powerpoint. 

 

Does any user or Adobe customer have a solution that is PERMANENT or is this something I will need to live with this error every time I open a word or ppt file?

Seeking "HOW TO", "GENERAL TROUBLESHOOTING" guidance from the experts

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General troubleshooting , How to

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Explorer ,
Oct 26, 2024 Oct 26, 2024

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Yes!  Find Any File is what Apple's Finder/Find and Spotlight should always have been. I can't imagine not having it anymore.

 

You can buy it directly from the developer but I prefer the App Store since that version notifies you when updates are available. Thomann is good at keeping up with macOS changes.

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New Here ,
Nov 20, 2024 Nov 20, 2024

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Amazing, this finally worked!  Well with the few dollars to pay for that app to find these files.  Apple's Finder/Find and Spotlight were totally useless.  That was a crazy amount of effort to problem solve.  Thanks!

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New Here ,
Nov 25, 2024 Nov 25, 2024

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Thanks -- the best $8 I have spent!

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Community Beginner ,
Oct 27, 2024 Oct 27, 2024

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the last fix "finally worked" for me on my Mac which was to go into Finder to the Microsoft Office 365 files for PPT and Word and do a deletion. this seems to be where the files are NOW located.  I deleted and openned up Word and Powerpoint without any issues.....Let's see as I have to do a few presentation decks today if the darned file "reappears".......fingers crossed!

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New Here ,
Nov 26, 2024 Nov 26, 2024

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I have the same issues with MacPDFM file and LinkCreation.dotm template returning as checked when reopening Word. MS directs me to this forum. Has anyone yet found a solution?

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Community Beginner ,
Nov 26, 2024 Nov 26, 2024

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Yes. Use the app https://findanyfile.app/

 

You can search for the two files you need to delete and then delete them. They don't come up using finder, but this app does find them, so you're able to delete them.

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New Here ,
Nov 26, 2024 Nov 26, 2024

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Hi Sam.

Thank you very much! That worked as soon as I found the extra linkcreation file! 😊 That's a great utility.

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New Here ,
Dec 23, 2024 Dec 23, 2024

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LATEST

MAKE SURE YOU DO THIS FROM THE MAC HD AND NOT USER

Use the Library folder and NOT the User/Library/

THIS IS THE SOLUTION FOR THIS ANNOYING ERROR!!! Thanks a lot! Adobe & Microsfot need to let everyone know better...

 

I was searching for ages... All old solutions won't work. My folder was empty. No file like "linkCreation.dotm" and "SaveAsAdobePDF.ppam" was there.

Use the Library folder and NOT the User/Library/

--> Macintosh HD/Library/Application Support/Microsoft/Office 365/User Content/Startup

Both files are now in there.

Afterwards you will be getting an error when opening Powerpoint, but now you're able to go to Add-ins and remove the Adobe Add-in via "-". This was not possible before and unselecting always activated it again on startup.

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