Scanning Issue
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When I scan a document into Adobe Acrobat Pro on my new Surface computer, Adobe closes before it displays the scanned pages. What am I doing wrong?
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Hi, @RJF9919, There is one big thing you need to know: Acrobat has no scanning capability whatsoever. Rather, it uses an extension called Twain that links your scanner's software with Acrobat. So, when you are scanning with Acrobat, you are using your scanner's software.
What you are describing is one of several long-standing bugs on PCs that Adobe has never been able to fix. I'm on a Mac, and I do not try to scan through Acrobat for different reasons. Nonetheless, I suggest you try doing what I do and see if that approach works for you. [Consider this the "I want to get the job done" approach as opposed to "This is how it's supposed to work, and I'm going to take all day to make sure it's working the way it's supposed to.]
Use the software that comes with your scanner. Since I have no idea what make or model it is, I can't be specific with what to do, but have your scanned pages left in a convenient folder. Always scan documents in the TIF format. What you'll see in that folder is something like scan.tif, scan(2).tif, scan(2).tif. etc.
Next open all of these files with Acrobat and you'll get a message asking if you want to create one document or many (individual) documents. (You choose).
If you save all of the documents into the TIF format, Acrobat will then automatically OCR them. If you save them as JPG or PNG, it will convert the document into a PDF but will not automatically OCR them. If you saved the document as TIF, it will.
One other issue: your first page (scan.tif) will show up as the last page of the document because, alphabetically, it will show up after all of the other documents. You can either manually drag this to the front in 'Organize Pages," or you can rename it before you start by renaming it scan(1).tif
Admittedly, this involves more steps than you'd do otherwise, but you'll complete it much faster because Adobe doesn't know how to fix this.
Lastly, here's a blog I wrote for Adobe a number of years ago, it might give you some ideas for scanning.
Good luck!

