serial number validation

[Oz1981]

I am attempting to re-register my license of Acrobat XI Pro after having to wipe my computer and reload everything back onto it.

For some reason unbeknown to me, Acrobat wont connect to the internet even though I have a good connection and can "surf the web".

Why is this and how to I fix the issue?

[Adorobat · Accepted solution]

Hi Oz1981,

Please try troubleshooting steps given in the link below:

Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

Let us know if you need any help.

Shivam