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Hello all,
Like the rest of you, I had the "memory could not be written" error. Acrobat was essentially useless. I tried all of the fixes outlined in the hundreds of previous posts and nothing worked for me. This has been a very frustrating problem for a long time, and I'd more or less given up on ever getting it fixed. I recently moved to Greece from the US, and (stupidly) didn't think to bring my software discs with me, so uninstalling and reinstalling was not an option.
But I stumbled onto a way to fix it!
I'm running Win XP SP2. Don't know if this will work for Vista, but I suspect it will.
I fired up Acrobat, and in the few seconds before it crashed, I quickly clicked on "check for updates" (under "help"). The process started, and Acrobat crashed, as usual. However, the update process continued, and was successful. I was prompted to re-start my computer. I did, and lo! Everything works perfectly!
I had to be pretty quick to launch the update before the main program crashed, but once it engages, it seems to be a separate program that's not affected by whatever was gumming up the main Acrobat program. I guess whatever was wrong with 8.1 is now fixed in the updates. I updated a half hour ago, and it's now version 8.2.2, and working just fine.
This worked for me. I hope it works for some of you.
Cheers.
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It is probably easier to download the updates directly from Adobe.com>downloads>updates and install them locally, rathter than with the updater. In that case you would not have had to start Acrobat and hope you were fast.
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I have CS3. A couple of months ago I got an error message," Licensing for this product has stopped working .You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product." So I uninstalled the program and tried to reinstall it with no success. THAT WAS A MISTAKE!!!!!!!!!!!!!!!!!!!! I called Agobe and the first person scolded me for removing it. I asked to speak to the supervisor and she said she woudl send me instructions on how to fix it. One of which required using a removal tool from Microsoft. However, that tool was removed from Microsoft's website b/c of problems. So I called back in and the guy told me they no longer support CS3. That answer did not sit well with me. The error was something on their side. I called back in about three different times before I found someone that would help me. We spent three hours on the phone before I could actually get the program installed and working without any errors. However, during the install I saw something about Acrobat. I questioned the tech who had me open a PDF. No problem. That worked fine. HOWEVER, i'm trying to print a document NOW to the PDF driver and I get a message that I need to activate my application. Both activate and deactivate are greyed out. I have google the error. I see all kinds of lists of things to try, but frankly I am petrified to even touch the application b/c photoshop is working, but I really need the PDF drive to print. I'm running Vista Business SP2. For a program that cost so much money how is it that there can be these type of errors and it looks like they have not fixed them in newer versions of the software. What should I do to fix this? I spend countless hours last time trying to get the program installed and that was before I found the helpful tech. Does anyone know what will work without just trying everything first?
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Adobe,
I"m running AA v8.3.1 and when clicking on a .PDF file, I get the Serious Error message which declairs that I should fix v8.1.3 (this is NOT a typo). I've reinstalled multiple times but no luck. I'm running Windows 7 Pro, 64 bit.
Additionally, when I single or double click on the filename I get the error message.
I cannot even click on the filename to change the name since Adobe locks up the file to make it in use.
Interestingly, I can right-click on the filename and change it sometimes, but at other times my system is just timing away doing nothing, and not letting me do anything (but a shutdown & reboot)..
I can, without a problem, start AA from the right-click, Open with, and it works perfectly.
This appears to be a file name or file in use, control problem. Leftover parts of v8.1.3 are locking up my files.
Adobe, please release me, and my files.
Assistance appreciated,
Thanks
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As far as I know, no one has gotten AA8 to work on a Win 7, 64-bit machine. They have been successful on a 32-bit machine. As far as updates, just download them from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows.
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Hello,
I know this thread is old about 4 years but I recently ran into this issue of installing Adobe Acrobat 8 on a windows 7 64bit sp1. In the past we have installed Adobe X but there are authentication issues causing Adobe not to open pdfs. I then upgraded my clients to Adobe DC to find there are printing issues unless you upgrade to Windows 8 and higher. Low and behold I have came back to Adobe Acrobat 8 that always works and is reliable. I will give you the rundown to install Adobe Acrobat 8 on a Windows 7 64 bit.
First, if you have any traces of Adobe on your computer uninstall them with ccleaner which you can download from piriform website. Also use the Acrobat cleaner tool version 9.0 to remove any traces of Adobe from the machine link her http://labs.adobe.com/downloads/acrobatcleaner.html Restart your machine.
Second delete the Adobe folder from the Program Files - if it says Adobe delete it.
Third, here it gets tricky open regedit and search for Adobe Acrobat 8 - delete all entries that contain Adobe Acrobat 8. Run ccleaner again and clean the registry and use the cleaner tool. Now you should have nothing containing adobe in the program files or from the tools options in ccleaner. Run a restart.
Next use your installer to install Adobe depending what version you have (Adobe 8.2.4 this is the version I have.) Once installation is complete you should see the activation tab under help. If you get a "serious error occurs" uninstall Adobe 8 Acrobat and look for any entries you have skipped on regedit. Run ccleaner again and clean the registry and any traces of Adobe to be safe.
After this you should be able to upgrade to Adobe 8.3.1 without issue.
Note: If your're building a win7 from scratch you should'nt have any problems installing Adobe 8.
I hope this helps.
Thanks,