Signature not working on Mac in Adobe Acrobat Pro

Report · Aug 24, 2022

The standard insert signature button is not working on Mac OS. The device has the latest updates (Acrobat is also updated). When it is pressed, nothing happens. On Windows, with the same license account, everything works as expected.

Expected behavior: to show a dropdown with signatures and scans of signatures as on Windows, or to show the possibility to add a new signature.

Report · Jan 18, 2024

The correct solution appears to be to ensure your subscription to Adobe Acrobat Pro is current then download the newest version of Acrobat Pro. This worked for me on a Mac using OS 12.5.1.

View solution in original post

Report · Sep 09, 2025

My problem is similar. Today 2025-09-10 Adobe fail to complete signing using latest version of Adobe Acrobat Pro and latest version of Mac OS. I have diligently taken all steps recommended by Adobe and the greater community, however the malfunction persists. Personally, I believe the malfunction is due to glitches in Adobe software and not attributable to my OS, internet connection or any other third party software. Hence; I am hopeful and looking forward to a software upgrade that remove this highly disturbing issue. Thank you much. DDY.