slow switching to Comment pane

[Fritz Hansen]

Ever since Acrobat DC came out, it takes a really long time to open the Comment pane. In older versions, I could click on Comments and it would open the panel immediately. Now it takes 20 to 30 seconds. Is this normal?

late 2009 iMac 27"

OS X El Capitan

Acrobat Pro 2015 release - up to date

CC subscription

[Document Geek]

Do you have a lot of comments? I have the exact same issue, but the time it takes to open the Comments pane is shorter. It takes between 3 and 8 seconds to open the Comments pane on my computer. The more comments I have, the longer it takes.

• Mid 2015 Macbook Pro
• OS X Yosemite
• Acrobat Pro 2015 release - up to date
• CC subscription

[Fritz Hansen]

It doesn't make a difference how many comments there are. Even if there are no comments, it takes a long long time.

[BarryRowell]

I am having the exact same problem—1 comment or 100, there's a delay of 20-60 seconds (I just opened a file with 4 comments and it was closer to 1 minute).

• MacBook Pro (Retina, 15-inch, Late 2013)
• El Capitan 10.11.6
• 2.3 GHz Intel Core i7
• 16 GB 1600 MHz DDR3
• Current CC subscription