Some PDF Files not printed

[werner48xx]

Some PDF Files are not printed. It are resting in the print manager  and are hanging there. With other pdf Files and docx, ppt etc. I have no problems. Nothing is helping even converting in docx did not solve the problem. In the Printmanager the option "Print as image" I can`t choose because the button is inactive (greyed). Printing with other software and other computer it is the same. Tomorrow I will try to use an other printer. My printer is HP Officejet 4500 and my system is Win 11.

[Karl Heinz Kremer · Accepted solution]

Problems like this are usually caused by the printer driver. Make sure that you have the updated driver for your printer. Printing to a different printer should also fix this. If your printer does support different printer "languages" (e.g. PostScript, PCL, PCL6, ...), try a different emulation and see if that fixes the problem. 

[Karl Heinz Kremer · Accepted solution]

Problems like this are usually caused by the printer driver. Make sure that you have the updated driver for your printer. Printing to a different printer should also fix this. If your printer does support different printer "languages" (e.g. PostScript, PCL, PCL6, ...), try a different emulation and see if that fixes the problem. 

[werner48xx]

Der Officejet 4500 wireless läuft übers Netzwerk und hat den Windows Treiber. Mein Tool driver booster sagt, dass es keinen neueren Treiber gibt. Er druckt ja pdf und auch andere Files. Nur diese verdammte PDF von der Bank, auf der ich Unterschriften leisten muss und die Post bestätigen, dass ich ich bin, nicht.

[werner48xx]

It is the printer. The Rank Xerox does it with no problems.

[Karl Heinz Kremer · Accepted solution]

I am glad you found a way to print the document. It is very likely not the printer, but the printer driver. When you contact the printer manufacturer, they will very likely try to blame the application, but based on my experience working for several printer manufacturers, they are wrong 😉

[werner48xx]

@Karl Heinz Kremer ....and HP wants money for support

[NudeCruzer]

I just use MacOS Preview to print PDFs because Adobe Acrobat doesn't work!