Spell Check does not work in Reader DC

Report · May 29, 2019

I have a Adobe Reader DC Document that staff use which used to have spell check working in the text fields automatically.

It was recently re-created and now the automatic spell check whilst typing does not work.

If I go into Edit, Preferences, Spelling and untick Spell check and re-enable it, it will work on the document until it's closed and needs to be done again.

Is this an issue with the latest version?

Many thanks.

Report · Jun 03, 2019

Hi Alexm,

Sorry for the delay in response.

There is no issue reported yet related to the spell check.

Could you please confirm if the issue occurs with a particular PDF or with multiple?

Did you start experiencing the issue after the recent update?

What is the current version of the application? (To check the dot version of the application, you may refer to the steps provided here Identify the product and its version for Acrobat and Reader DC)

Try once to reset the application preferences. Take the help of the steps provided in the following help document.

- How to reset Acrobat Preference settings to default.

Check if that makes any difference.

Let us know if you need any help.

Regards,

Meenakshi

Report · Jun 04, 2019

Hi Meenakshi,

It happens on all documents even if I create a new blank PDF with just one text field, if I turn the auto spell check off and on in the preferences it then works whilst the document is open. When you open another document you then have to do the same to get the auto spell check working.

All of the affected devices are on the latest version of Reader.

I've tried a repair installation, reinstall and also have reinstall the dictionaries on the affected devices.

Thanks,

Alex.

Report · Jun 07, 2019

Hi Alex,

Did you try to reset the application preferences? If not please try once. Refer to the steps provided here How to reset Acrobat Preference settings to default.

Could you please share the exact version of the application? To check the version number, refer to the steps provided here Identify the product and its version for Acrobat and Reader DC

Also, let us know the OS version installed on the machine.

It would be helpful if you can share any sample PDF with us on which you can replicate the issue.

You may share a link to file with the help of the steps provided here How to share a file using Adobe Document Cloud

Regards,

Meenakshi

Report · Jun 19, 2019

Hi Meenakshi

I have taken this over from Alex. We have reset the preferences but if you close the program and reopen it, then it doesn't work again.

The Adobe version is 2019.012.20034.

Strangely enough, it has started working again for some users but not for others. They are all on the same version of Adobe Reader and the same version of Windows 10.

As for an example PDF, it happens on every PDF so not really.

Looking forward to your response.

Sam

Report · Jul 08, 2019

Any update on this?

Report · Jun 03, 2019

Hi Alex,

Is it only in this document or is it in all documents?

For testing purposes, create a new PDF with a few fields. Does spell check work in the fields here?

Jane

Report · Jun 04, 2019

Hi Jane,

I've tried creating new documents and it seems to happen on all of them even if there is just one text field.

If I go into preferences and spelling and turn the auto spell check off and on it then works whilst that document is open.

Thanks,

Alex.