Stop Acrobat from Displaying Message About Trying to Merge Files Into One PDF

[chris-stratton]

Every time I launch Acrobat for the first time, my PDF opens, but then the app freezes, with the spinning colored ball / wheel indicating it's trying to load something. Usually after ~20-30 seconds, it finally loads a message telling me to try merging files into one PDF (see screenshot below). This happens every time I launch Acrobat for the first time, so pretty much daily. How can I prevent Acrobat from trying to load this annoying message. I get how to merge multiple files into one PDF - I don't need the app to freeze for 20-30 seconds to remind me to try it. 

[Amal. · Accepted solution]

Hi Chris-stratton

Hope you are doing well and sorry for the trouble. As described Every time you launch Acrobat for the first time,  the app freezes, and then it loads a message telling you to try merging files into one PDF.

Please go to Edit (Win), Adobe Acrobat (Mac) > Preferences > General > Messages from Adobe > Uncheck 'Show me messages when i launch Adobe Acrobat' > Click OK and reboot the application.

Let us know how it goes.

Regards

Amal

[chris-stratton]

Hey Amal, thanks for the quick reply, that appears to have done the trick! I'll keep you posted if the issue pops back up again.