Table of Contents conversion from Word to PDF DOES NOT preserve the links.

[pmunbodh]

Hello,

I am using Adobe Acrobat PRO DC (32-bit) version 2021.007.20091. The associated PDFmaker add-in is installed in my version of Word 365, Microsoft® Word for Microsoft 365 MSO (Version 2110 Build 16.0.14517.20000) 64-bit.

Problem: I can create a Table of Contents in Word, with clickable page numbers to take the reader to the relevant page. However, when I convert the document to PDF using the PDFmaker add-in or Adobe Acrobat PRO DC, the Table of Contents page numbers are not clickable in PDF. 

Workaround: I am having to use a third-party PDF creation app to create a PDF with clickable page numbers. 

Does anyone have an explanation/fix for Acrobat DC Pro for this situation?

Thank you. 

[AkanchhaS]

Hi,

Sorry for not being able to response to the issue reported above. 

There's a similar issue has been reported and addressed in this discussion: https://community.adobe.com/t5/acrobat-discussions/hyperlinks-in-ms-word-365-do-not-work-in-pdf/td-p... 

It appears to be started after some recent change/update in MS Office. Kindly try the steps suggested in the discussion.

Also, check whether your MS Office has been updated or not.

Thanks,

Akanchha 

[pmunbodh]

Hi Akanchha,

Hope you are well. I tried your solution and it did not work. 

- Pramodh

[Bevi Chagnon - PubCom.com]

I just tried making a PDF from Word and the hyperlink does work correctly.

But the tags are crazy:

 <TOCI>

     <Reference>

          {Text Content}

         Link -OBJR (surrounds the entire line of text, including the page number)

     .............................................................(sure wish the dot leader would be artifacted)

     <Reference>

         {Text Content} .......... 1

    {empty content container}

Adobe, please reference the PDF/UA-1 Syntax Guide, published by the PDF Association (of which you're a member) and co-written with your Adobe accessibility engineers. It's free, too! https://www.pdfa.org/wp-content/uploads/2019/06/TaggedPDFBestPracticeGuideSyntax.pdf  See section 4.1.1, example C for an example that is closet to what the poster describes.

Tested with Word 365,  Acrobat PDF Maker 21, PDF Library 21.7.127 on Windows 10.

—Bevi

US delegate to the ISO committees for PDF and PDF/UA