Taskbar Phantom Window when using multiple monitors

[Carrie34225282he7l]

I'm using Windows 11.  I've used Adobe Acrobat Pro for many years but recently upgraded to Windows 11 and am wondering if my issue is related. Using multiple monitors (extended view) when I open a pdf file on one monitor there is one icon in the taskbar showing my open file name as expected. If I MOVE this pdf document to one of my other monitors the taskbar DUPLICATES and shows two open files with the same name even though I only have ONE document open.  If I move it to the third monitor sometimes it shows in triplicate.  This is visually distracting and uses up my taskbar space.  If I open a second document it is very difficult to tell which file to toggle back to as the "phantom" files don't react if I click on them.

[S. S]

Hi @L3x1,

Hope you are doing well. 

Thanks for sharing your observations.

This is one of the top priorities for our team, and work is ongoing for the issue.

The fix should be live soon.

Regards,
Souvik.

[Jason38528165cv0r]

Souvik - Any new updates over the last month?

[peter_7047]

Bumping this to stay in the loop. This issue is fustrating - as a tax professional that only uses acrobat to view tax returns that look the same when previewing them in the windows taskbar, it's nearly impossible to distinguish them when there are a bunch of phantom duplicates. 

[Matt-RELLIS]

This continues to be an issue as of 9.2.2025.  @adobe support - Stopp replying with "Adobe is working on a fix and will go live soon".  Your "soon" is relative at best.  My soon, much like the rest of those complaining here, was in 2024.  More than a year later, and Adobe still has no resolution.  If we could afford to drop this software, I would recommend doing so just based off poor support by the supposed "engineers" at Adobe.  Shame on Adobe for continuing to charge such high prices for this software and let trival issues like this go unresolved for well over a year from reported date.

[Kevin31204537356t]

Agreed, Matt! Where is the accountability? Adobe needs to provide a firm date to correct this an execute.

"We're working on it" means nothing.

[Jason38528165cv0r]

Agreed!  Has anyone tried using an equivalent software like Nitro?  In general, I like the Adobe products better, but this issue is about to push me over the edge, and I am considering making the switch before my next renewal later this year.  

[David288435270jso]

Struggling with this issue, also plenty of empty tab previews, but could not find any decent problem reporting,

until I discovered it depends from display to display and that's what brought me here.

This is not an issue with pdf files, this is an issue with Adobe Acrobat and only with Adobe Acrobat.

[Robert Lee5DD1]

I just upgraded to Windows 11 and am now having this issue. Boy is it annoying. And its frustrating to hear that a service I pay a monthly subscription for has had this issue for over a year and a half now and hasn't resolved it.

[Vivacious_thinker0230]

I'm another paying monthly subscriber that has to put up with this issue every day. Please fix soon.