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Text fields show a signature box when clicking on the text box

New Here ,
Apr 17, 2024 Apr 17, 2024

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Hi,

 

I can no longer click on a text field to fill it in. A prompt for a signature shows up and I cannot figure out how to make it go away. I am now having to use the tab key to edit those fields. These fields are NOT signature fields, nor were they edited as a signature field. How do I make it stop prompting for a signature for every single box?

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Edit and convert PDFs

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Community Beginner ,
Apr 17, 2024 Apr 17, 2024

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I also have this problem. A bug from the recent update? 

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Community Beginner ,
Apr 17, 2024 Apr 17, 2024

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Here's a solution/workaround: Solved: How do I make Adobesign ignore pdf fields? - Adobe Community - 10017139

Still super annoying though

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Community Beginner ,
Apr 18, 2024 Apr 18, 2024

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This doesn't solve this problem.  That just gets rid of the form fields all together, making it even more useless.

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Community Beginner ,
Apr 18, 2024 Apr 18, 2024

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When I remade the form fields after flattening, I didn't have the signature prompt anymore. It is more work but it's the only way to reach the end goal that I have found. 

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Adobe Employee ,
Apr 18, 2024 Apr 18, 2024

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Hi mfoley0184 and David34119913j48m,

 

Thank you for reaching out and reporting this issue.

 

Please check and let us know if the issue occurs with all the PDFs. Did you start experiencing this behavior after the recent update? 

It would be helpful if you could share the PDF form with the issue and the screen recording of the steps you take to fill out the form. Also, share the Acrobat and OS versions currently in use.

 

Thanks,

Meenakshi

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Community Beginner ,
Apr 18, 2024 Apr 18, 2024

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This started happening to many people this week, there were several threads posted yesterday about this issue.  It's not specific to any certain PDF.

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Community Expert ,
Apr 18, 2024 Apr 18, 2024

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Each new version of Acrobat adds bugs to those in previous versions.
It's getting dramatic. When will this game of massacre stop?

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Community Beginner ,
Apr 18, 2024 Apr 18, 2024

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i am having the same issue. everytime i open a past pdf that i was able to edit i cannot. Every feild box automatically goes to a signiture box.

 

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Community Beginner ,
Apr 18, 2024 Apr 18, 2024

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Same!!!! i have so much work and can't do any of it!

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Adobe Employee ,
Apr 18, 2024 Apr 18, 2024

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Hi @Benjamin36836607x93x 

 

Hope you are doing well and thanks for reaching out.

 

This issue has already been reported to our engineering team for review.

 

We will share the update as soon as we get any information.

 

Thanks for your understanding

 

~Amal

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New Here ,
Apr 23, 2024 Apr 23, 2024

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I am also having the issue and it is extremely frustrating.. The work is piling up, I am on deadlines.. Please fix the problem Adobe. Can I please have an update as we are now at the 24/4/24 and no updates.

 

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New Here ,
Apr 23, 2024 Apr 23, 2024

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I am also having the issue and it is extremely frustrating.. The work is piling up, I am on deadlines.. Please fix the problem Adobe.

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Adobe Employee ,
May 02, 2024 May 02, 2024

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Hi All,

 

Thank you for your patience so far.

 

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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