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1

Text in form field disappears unless you click on field

Community Beginner ,
Aug 06, 2018 Aug 06, 2018

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I create forms with multiple fields. Fields are set up the same way by type. So my text fields are multi-line with scrolling, spell-check and rich text enabled. All Actions, Format, Validation and Calculate options are set the same. Obviously, the positions vary and the name field differs, however, the other options are identical in these tabs.

On occasions, some of the fields will accept input and when you click away the field looks blank. If you click on the field it shows the text which was entered. In the same Adobe PDF form, some fields will have this issues while others work perfectly.

I changed all my form fields to use "Auto" font size, which appear to make the forms more stable. Now, I found this doesn't always work.

I recently tried to find information on best practices, causes, troubleshooting or anything that could help me ensure stable forms. I have found nothing except change the font size, which I had already guessed at as noted.

My latest guess to correct the problem is to remove special characters from the field names. For now, it worked. I am just waiting to find out that the two options combined still don't make the form stable.

If Adobe PDF has a bug that can't be isolated, are there any recommendations on how to create a form that can be used by multiple people and shared with multiple authorized people?

Thank you for your help.

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1 ACCEPTED SOLUTION
New Here ,
Sep 15, 2020 Sep 15, 2020

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I had this issue and solved it in my case by changing the font on all of the fields from Times Roman to Helvetica.

I've never actually heard of Times Roman - only Times and Times New Roman!

I can't comment on how my document was originally set up because it was a created outside of my organisation.

Hope this helps someone.

Thanks

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New Here ,
Aug 24, 2021 Aug 24, 2021

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