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Have you completed the form with Adobe Acrobat?
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No. My Software generates it. It worked previously.
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What "Software" is used to fill the form?
Can you post the PDF?
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Unfortunately I am not allowed to publish the software and the file.
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Well, it is impossible to say much about your issue without more information.
However, you say that the field values become visible when you put keyboard focus on the fields. That would imply that the field values are set correctly, but that there is no field appearances. Keyboard focus forces Acrobat to redraw the field, creating a new appearance.
Sounds like your filling applicaiton doesn't create field appearances and perhaps Acrobat was automatically redrawing the fields in the past. There's an internal field flag for that. But that it stopped updating the field appearances in a new update.
That's all wild speculation. Hard to say without examining samples from your filling software.
But you could use a console script to touch all the fields in such a ways that it forces Acrobat to redraw them.