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Text in form fields is not displayed.

New Here ,
Nov 13, 2024 Nov 13, 2024

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Hello,
Since today, I have the problem that when I have a completed form, I cannot see the text of the completed fields. Only when I click on the ‘blue’ field does it work. All fields are fully filled.

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PDF , PDF forms

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Community Expert ,
Nov 13, 2024 Nov 13, 2024

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Have you completed the form with Adobe Acrobat?

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New Here ,
Nov 13, 2024 Nov 13, 2024

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No. My Software generates it. It worked previously.

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Community Expert ,
Nov 13, 2024 Nov 13, 2024

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What "Software" is used to fill the form? 

Can you post the PDF?

 

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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New Here ,
Nov 13, 2024 Nov 13, 2024

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Unfortunately I am not allowed to publish the software and the file.

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Community Expert ,
Nov 14, 2024 Nov 14, 2024

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Well, it is impossible to say much about your issue without more information. 

However, you say that the field values become visible when you put keyboard focus on the fields. That would imply that the field values are set correctly, but that there is no field appearances. Keyboard focus forces Acrobat to redraw the field, creating a new appearance.  

 

Sounds like your filling applicaiton doesn't create field appearances and perhaps Acrobat was automatically redrawing the fields in the past. There's an internal field flag for that. But that it stopped updating the field appearances in a new update. 

That's all wild speculation. Hard to say without examining samples from your filling software.   

But you could use a console script to touch all the fields in such a ways that it forces Acrobat to redraw them. 

 

 

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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