There is an error with text properties tool when trying to use the text box

[jaradm46773280]

When i go to add a text box, it pops up i can type text, but when i go to the text properties button in the tool bar, it will pop up first (to change color, text size, text type, etc.) but then disappears and grays out.  Sometimes it will let me change the text size, once or color once but i can never go back till i close the program and restart.  It somethings/most of the time doesn't let me change it at all even after restarting. I can change the properties of the box itself, just not the text inside of it anymore. I tried repairing the program but it is still doing it.  I have never had this proplem before. 

Usaully i can type text... then go back and select that text, go up to the tool bar and select the text properties button then change it to what every i want.. not anymore. 

[ls_rbls]

Hi,

What operating system and Acrobat versions are you using? Have you noticed if this problem  occurred recently after an update?

[jaradm46773280]

I am running Windows 7 Enterprise

Adobe Avrobat pro DC Version 2016.021.20048

It work before yes, but i am not sure to when it stoped or if it was after an update. 

[arvindy]

Hi Jarad1,

We have been looking into this issue, will let you know once we plan to deliver the fix.

Meanwhile, could you please use ctrl+e shortcut keys to enble the other floating menu to change the text properties until we release the fix for this issue.

Regards,

Arvind

[arvindy · Accepted solution]

Hi

Adobe Acrobat and Reader official update (19.021.20049) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. You may also manually trigger the update early by opening the application and going to Help > Check for Updates.

More information about this release is here: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html

Please try it out and let us know your feedback!

Thanks for your patience and support!

Regards,

Arvind

[Rohit_Anand]

As mentioned above by Arvind, the issue has been fixed in latest update. Please do let us know in case you still face any issues after the latest update.

Thanks,

Rohit Anand

[jaradm46773280]

Great it is now fixed!