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There is no Russian language in the program

New Here ,
Dec 24, 2019 Dec 24, 2019

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Good afternoon.
We installed the Adobe Acrobat 2017 pro software from your website https://helpx.adobe.com/en/download-install/kb/acrobat-2017-downloads.html#AcrobatPro2017. After installation, there is no way to select a language in Russian - there is only English. The language of the Windwos 10 system is Russian. Is it possible to download the Russifier separately or somehow add the Russian language to the program?

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Adobe Employee , Dec 30, 2019 Dec 30, 2019

Hi Boris,

 

We are sorry for the trouble. Make sure you are following the installation instructions as described in the help article provided in the earlier post. The multi-language installer does support the Russian language. 

 

multilanguage installer.PNG

 

 

 

 

 

 

 

 

 

 

 

 

 

Let us know if you need more help.

 

Regards

Amal

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Adobe Employee ,
Dec 25, 2019 Dec 25, 2019

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Hi Boris,

 

We are sorry for the trouble. As described above, you want to add the Russian language to the program.

 

Are you referring to change the language of Acrobat Pro 2017 application installed from English to Russian? If yes, please refer to a similar discussion here: https://community.adobe.com/t5/acrobat-reader/change-language-of-acrobat-pro-dc-from-english-to-russ...

 

You may also use the steps provided in the help article here: https://helpx.adobe.com/acrobat/kb/change-language-settings-of-acrobat.html

 

Let us know if you are referring to something else.

 

Regards

Amal

 

 

Let us know how it goes

 

Regards

Amal

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New Here ,
Dec 25, 2019 Dec 25, 2019

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Thanks for the link, but I already checked what was described there!
We do not even have the opportunity, through installation, to uninstall programs, add another language.
What to do, where to download Russian from?

 

1.jpg

 

2.jpg

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Adobe Employee ,
Dec 26, 2019 Dec 26, 2019

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Hi Boris,

 

We are sorry to hear that the issue is still unresolved.

 

Please try the following steps and see if that helps:

 

 

Let us know how it goes

 

Regards

Amal

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New Here ,
Dec 27, 2019 Dec 27, 2019

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I did a clean new installation on 3 PCs, the result is one - everywhere only English. Perhaps this version is without the Russian language?

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Adobe Employee ,
Dec 30, 2019 Dec 30, 2019

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Hi Boris,

 

We are sorry for the trouble. Make sure you are following the installation instructions as described in the help article provided in the earlier post. The multi-language installer does support the Russian language. 

 

multilanguage installer.PNG

 

 

 

 

 

 

 

 

 

 

 

 

 

Let us know if you need more help.

 

Regards

Amal

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New Here ,
Dec 30, 2019 Dec 30, 2019

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Hi Amal,

 

I know that the Russian language is supported, but there is no choice! I sent you a screenshot of the possible languages - there is only English.

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Adobe Employee ,
Jan 06, 2020 Jan 06, 2020

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Hey there 

 

Please try the following steps and see if that works for you.

 

  • Go to Edit>Preferences>Language>Under Language pane select Choose at Application Startup.
  • Click Ok and close the application.
  • Launch Acrobat again and it will give you a drop-down to select the Language and you can choose Russian.

 

In case you don't see the language which you want is available with Acrobat, then navigate to Control Panel(Assuming you are using Windows machine)> Add or Remove programs>Select Acrobat pro from the list and click on Change> from Acrobat dialog box, you will get 3 options Modify, Repair or Remove > Select Modify and next> Click on + sign before languages> Click on the down arrow for the language you want to install and select the 2nd option and install.

 

Let us know how it goes.

 

Regards

Amal

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