there was an error processing a page. there was a problem reading this document(18)

[rameshbobbu]

Getting 'there was an error processing a page. there was a problem reading this document(18)' error when  i open a PDF in a certain page( the image that exists does not show up) using Adboe Reader/Acrobat. The same PDF opens with out error in all browsers and other pdf readers. 

[Amal.]

Hi Rameshbobbu

We are sorry for the trouble. As described you are getting the error 'there was an error processing a page. there was a problem reading this document(18)'

Is this a behavior, with a particular PDF file or with all the PDFs? Please try to open a different PDF file and check.

Please try to recreate the PDF file as described below and see if that helps:

• Open the PDF file in a web browser (Google Chrome)
• Go to Print > Select 'Adobe PDF' in the printer list > Click on Print
• Save the file with a different name and check

Let us know how it goes.

Regards

Amal

[Daniel.Montoya]

Hi Amal, 

I hope all is well with you. 

I am having the same problem but when I try to open the PDF in a google chrome, it does not open correctly. 

Can you please help me out with this I do not know what else to try. 

Thanks and I look forward to hearing from you. 

[Amal.]

Hi there

We are sorry for the trouble and the delay in response.

You may try to clear the cache of the web browser or you may try switching to a different Web browser and check.

Regards

Amal

[Mohith23164649acfb]

I am facing similar issue when i am replacing a password protected file with non password protected file programatically

.

[Mohit38310811u53a]

Hello, I'm also facing the same issue. My PDF contains checkboxes added using the pdf-lib npm package, which I use to add elements like names, dates, checkboxes, and signature fields.

[Amal.]

Hi there

Hope you are doing well.

Would you mind sharing more details about the issue you are experiencing? What is the workflow/steps you are doing a small video recording of the same would be very helpful.

We are here for help, just need more help.

~Amal

[Donna McClelland]

Hey there, I am facing this error issue with my files. The web version of the document through Acrobat has all of the pages. However when it is downloaded and opened on my desktop the pages with fields filled out are not visible in thumbnails or when I open the document. This seems to only happen to documents generated through one particular program, and only very recently (I have used this combo for years successfully). This is a legal document but not locked, as the other parties sign and then I need to add my signatures to it as a witness.