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Top menu button on mac now on side (floating) - how do I get it back to the top?

New Here ,
Sep 07, 2023 Sep 07, 2023

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I just noticed this week that the menu bar, that has usually been at the top (see image) is now floating to the side. This is frustrating as it doesn't have all the functionality (e.g. zoom in/out, what page number you are looking at, etc.).

 

I can find now way in either the preferences or normal view/file menus to move it back to the top.

 

Does anyone know how to fix this?

 

Version: 2023.003.20284

Adobe Acrobat Reader for Apple/Mac.

 

Screen Shot 2023-09-08 at 4.39.30 pm.png

TOPICS
General troubleshooting , Modern Acrobat

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Adobe Employee ,
Sep 10, 2023 Sep 10, 2023

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Hi @Jomee31597 

 

I hope you are doing well, and thanks for reaching out to us.

 

We acknowledge that the new Acrobat represents a notable change. However, we hope that as you get familiar with the new interface, you will be able to be more productive & get more out of Acrobat.  

 

A point to note is that as we made these changes in the interface, we have tried to ensure all tools & features currently supported retain their familiar functionalities and workflows as they did in the previous version

Rest assured, we are actively working on any missing feature, functionality or ability to customize or move the Quick Toolbar or the All Tools section. We will address them with the highest priority.

 

If your critical workflows are impacted, you can switch to the old UI from the “Menu” on the top left corner of Windows OS and View Menu on MacOS. 

 

Please don't hesitate to reach out if you continue to experience any issues or if you have any further questions related to the new Acrobat. We are here to assist you.

 

Thanks,

Anand Sri.

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New Here ,
Sep 10, 2023 Sep 10, 2023

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Ok, it seems to have gone to the old interface itself this morning which is great! 

 

Considering that the button options you've mentioned on a mac don't seem to be there. For now that's fine because the old UI is back which is preferable. 

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New Here ,
Nov 21, 2023 Nov 21, 2023

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This is a loathsome forced change. The f*ing strip blocks my documents! I constantly have to move the bloody thing out of the way so I can read what I'm looking at. Whether I'm editing it or not. Hateful, nasty thing. If it would move OUT OF THE WAY, I could live with it. And, but for the ubiquity of this format, I'd bail on it. I curse it every time I open the application. 

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Community Beginner ,
Mar 15, 2024 Mar 15, 2024

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  • "However, we hope that as you get familiar with the new interface, you will be able to be more productive & get more out of Acrobat "

 

Please for gods sake listen to yourself!

Sorry for being rude... however, we hope that as you get familiar with the new text style, you will be able to be more customer oriented and get more out of the COMMUNITY!!!

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Explorer ,
Sep 16, 2024 Sep 16, 2024

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LATEST

hmmm... I came here a year later with this same issue and I see this is still not addressed. Is there a way to switch to the old UI? What you recommended above for switching, does not exist. "Menu" isn't an option unless you are talking about a menu from an app other than acrobat?

Thanks

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Community Expert ,
Nov 21, 2023 Nov 21, 2023

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On the one hand, they leave empty, unused space where the tools used to be, and on the other, they add a floating bar that permanently covers the document and/or interface.

 

The hardest part is having to admit that the designers of this interface are geniuses specializing in UI and UX, while we're just a bunch of morons who don't understand these subtle notions.

It's not as if we use Acrobat every day.  😉

 

UI-UX.jpg

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