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Transaction limit adobe acrobat

New Here ,
May 15, 2020 May 15, 2020

How to add in more recipients if this prompt >> Reached maximum number of recipients: 10

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Security digital signatures and esignatures
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1 ACCEPTED SOLUTION
Adobe Employee ,
May 15, 2020 May 15, 2020

Hi Suneetha,

 

Thank you for reaching out.

 

As you have received the prompt "Reached maximum number of recipients", it seems that you are using the Adobe Sign individual service plan. If you are using Adobe Acrobat to send the document for signature, it includes the Adobe Sign individual service plan.

In individual plan, there is a limit to add maximum of 10 recipient in one transaction. For more details on transaction limits, please refer to the following link: https://helpx.adobe.com/sign/using/transaction-limits.html

If you need to add more than 10 recipients, you will need to upgarde the service plan.

 

Let us know if you have any questions.

 

Regards,

Meenakshi

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Community Expert ,
May 15, 2020 May 15, 2020

Does you use Adobe Sign?

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Adobe Employee ,
May 15, 2020 May 15, 2020

Hi Suneetha,

 

Thank you for reaching out.

 

As you have received the prompt "Reached maximum number of recipients", it seems that you are using the Adobe Sign individual service plan. If you are using Adobe Acrobat to send the document for signature, it includes the Adobe Sign individual service plan.

In individual plan, there is a limit to add maximum of 10 recipient in one transaction. For more details on transaction limits, please refer to the following link: https://helpx.adobe.com/sign/using/transaction-limits.html

If you need to add more than 10 recipients, you will need to upgarde the service plan.

 

Let us know if you have any questions.

 

Regards,

Meenakshi

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New Here ,
Sep 05, 2021 Sep 05, 2021
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How to upgrade the service and to what. The next account visible on the account plans is creative cloud

 

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