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Trouble with duplex printing on a Mac

New Here ,
Mar 29, 2020 Mar 29, 2020

I am using a Mac OS 10.13 and Adobe Acrobat Reader with an HP Officejet 7740 which supports duplex printing. When I choose duplex for a document the odd pages print right side up and the even pages print on the back but upside down. I have chosen Landscape and long edge binding. The duplex function works fine with other apps like Apple's Pages, just not with Acrobat.  I used Terminal and CUPS to allow duplex printing, and have tried changing the other options such as short-edge binding. No matter what I try, the document prints all of the text perfectly except with the backs of pages upside-down. Again, all other apps print both one-sided and duplex on this printer in the right orientation.

 

TOPICS
General troubleshooting , How to , Print and prepress
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1 ACCEPTED SOLUTION
Adobe Employee ,
Jul 11, 2020 Jul 11, 2020
 

Hi There,

 

Thanks for reporting the issue here.

It seems to be the case, where one is using "Print on both side of paper" with default "Flip on short edge" selected.

In this case while printing, one need to select "Flip on short edge" from the print menu under "Print on both side of paper".

 

Please do let us know, if anything else is required from our end.

 

Regards,

Swapnil Srivastava

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Community Beginner ,
Jul 11, 2020 Jul 11, 2020

Did you ever get this problem solved?  I am here searching for an answer to the identical problem.

 

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New Here ,
Jul 12, 2020 Jul 12, 2020
I discovered that Acrobat Reader will pint duplex fine if the pdf is online, but not if it is a stand-alone file. As most of the files I want to print are ones I am buying online, I now print them when they open online before I download them. That works fine in duplex. I never figured out how to get them to print as a downloaded pdf file. The pages always print odd ones right-side up, even ones upside down.


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Adobe Employee ,
Jul 11, 2020 Jul 11, 2020
 

Hi There,

 

Thanks for reporting the issue here.

It seems to be the case, where one is using "Print on both side of paper" with default "Flip on short edge" selected.

In this case while printing, one need to select "Flip on short edge" from the print menu under "Print on both side of paper".

 

Please do let us know, if anything else is required from our end.

 

Regards,

Swapnil Srivastava

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Community Beginner ,
Jul 12, 2020 Jul 12, 2020
LATEST

I have 'long-edge' selected and if I select 'short edge' nothing changes.  I've had to download another pdf reader to get the job done.

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