• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
8

Trying to embed video in PDF and only Soundwaves are showing

New Here ,
Dec 08, 2020 Dec 08, 2020

Copy link to clipboard

Copied

I'm trying to Embed a video in a PDF using Acrobat Pro DC, and once placed on the page, it never shows the video, all it is showing is soundwaves and only the sound plays, not the actual video. The video is .mp4.

samw24933130_0-1607488194345.png

 

TOPICS
Edit and convert PDFs

Views

23.9K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 3 Correct answers

Community Beginner , Feb 03, 2022 Feb 03, 2022

Hi Everyone,

I think this might work:

In Acrobat, go to:

Edit>Preferences>Security (Enhanced)

Uncheck “Enable Protected Mode at startup (Preview)”

Close out of Acrobat, reopen your file, and then it should work. However, this could be a lot of work for someone and they might get frustrated. It would be great if we could be a "trusted source."

Hope this helps,

Kristen

Votes

Translate

Translate
Community Expert , Feb 03, 2022 Feb 03, 2022

Until Adobe finds a way to play a video reliably and with the playback control bar in a PDF file, the best thing to do is to place it as an attachment and use a button (for example) to trigger the opening of the attachment in the default video player.

Votes

Translate

Translate
Community Beginner , Oct 23, 2023 Oct 23, 2023

@Amal. the same answer has been given several times. This should be easy to replicate.  - insert mp4 video file - save - play media file -  see soundwaves -  try disabling security workaround -  this seems to yield two possible outcomes. Either it works or player crashes when we attempt playback. Even if this workaround is effective (and it seems it only works part of the time) it is no good, as we cannot expect to send our merticously created PDF to a customer with instructions to disable secur

...

Votes

Translate

Translate
New Here ,
Feb 19, 2024 Feb 19, 2024

Copy link to clipboard

Copied

It is 2024 and Adobe still hasn't resolved this issue. I'm having the same problem, and when I disable security as recommended, the file just closes when I click play. The feature worked fine years ago...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 20, 2024 Feb 20, 2024

Copy link to clipboard

Copied

Hi there

 

We are sorry to hear that. I have tried to reproduce the issue on my end and its working as expected.

 

Is this an issue with a particular video file that you are trying to embed? Please try with a different video file and see if that works.

 

If you are exporting the video from the different application, please check the export settings as well and see if that helps.

 

Let us know how it goes.

 

~Amal

Regards
Amal

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 16, 2024 Sep 16, 2024

Copy link to clipboard

Copied

Dear Amal. My video does not play anywhere except on my mac. https://acrobat.adobe.com/id/urn:aaid:sc:EU:f649f2a4-6393-4ca2-9fd3-5da1293399b4

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 16, 2024 Sep 16, 2024

Copy link to clipboard

Copied

Top video added in Indesign. Bottom video added in Acrobat. Neither work anywhere except on my mac. https://acrobat.adobe.com/id/urn%3Aaaid%3Asc%3AEU%3A58e251bd-4c96-4d78-b317-157e4354d691/?filetype=a...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 16, 2024 Sep 16, 2024

Copy link to clipboard

Copied

LATEST
This has been a maddening pull-your-hair-out reality with embedded videos
in PDF files for years. I cannot understand why we still must suffer with
this. Our workaround is to embed videos using Microsoft Word and then
upload using DocSend. I'd much rather have a true PDF file with working
embedded video but at least this workaround allows our clients to play the
video as long as they have access to DocSend through their browser.

--


*Mark A. JohnsonPresident*

*Visual Law Group*

*111 N. Market Street | Suite 300 | San Jose | California |
95113Office 408.471.4929 | Mobile 408.310.7923 ** | Fax 408.852.3377*
*mark@visuallaw.com * | www.visuallaw.com

*California State Bar MCLE Provider Number: 18367*

*Innovation in Litigation*™

Member of The American Society of Trial Consultants (ASTC)

Associate Member of The National District Attorneys Association

Affiliate Member of The Santa Clara County Bar Association

This message may contain information which could be considered confidential
and privileged. Unless you are the addressee (or authorized to receive
messages on behalf of the addressee),you may not use, copy or disclose to
anyone the message or any information contained within the message. If you
have received this message in error, please advise the sender by reply
e-mail and delete this message. Nothing in this message should be
interpreted as a digital or electronic signature that can be used to
authenticate a contract or other legal document. Receipt by anyone other
than the intended recipient is not a waiver of any attorney-client,
attorney work product or other privileges. Thank you very much.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines