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hi. i'm new to this. hope you can help or what number should i call for customer service.
1. I want after preparing the file, I won't rececive any email notification (if i need to check what's pending, i will login the adobe account and check). only the person needs to sign the docs should receive reminder every 2 days. And when it's signed off, it should send to the person on CC only (i dont want to receive notification at all). how can i set up that way?
2. i dont want to include the automated last page "Final Audit Report" in any the docs. how can i turn it off?
thank you
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@Aria Medical, PLLC first question, you can adjust your personal notification settings so you don't receive emails about your own documents, but the signer still gets reminders. You'll usually find these options in your Adobe Acrobat Sign settings under 'My Preferences' or 'Notifications'. Specifically, look for a way to turn off 'Document Sent,' 'Document Signed,' or 'Document Reminder' emails for yourself. Then, when you set up the signature request, you can specify the reminder schedule (like every 2 days) for the signer. Regarding the final document, when setting up the agreement, look for an option to disable or exclude the 'Final Audit Report'—it's often a simple checkbox you can un-check under the 'Options' or 'More Settings' section before you send the document out for signature.
Second question, when you're preparing your file to be sent for signature (in the 'Send' or 'Prepare' screen), look for a section called 'Options' or 'More Settings'. Within this section, there is typically a checkbox labeled something like "Include Audit Report" or "Attach Audit Trail". Just uncheck this box before you send your document, and the final signed PDF won't have that last page attached!
https://helpx.adobe.com/sign/using/sign-events-alerts.html
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