Unable to drag and drop pages of pdf onto desktop

[Diego5FBC]

Up until yesterday I've been able to select pages of a pdf and then drag and drop them to the desktop where they became new pdf documents. However now when I drag and drop nothing happens, no new pdf documents are created. Can anyone help with this?

[gary_sc]

Hi Diego,

You should be able to do that from either the Page Thumbanils (on the left side) or from Organize Pages.

From where are you trying to do that and what is your OS (and what release) and what version of Acrobat are you using (and what release)?

[Bernd Alheit · Accepted solution]

In the preferences of Adobe Acrobat disable the protection mode.

[Diego5FBC]

Yes that was it thank you!

[jianz85833596]

One of our users had the same problem.  Disabled protect mode works.  Thank you.  Would have never guess it. 

[Agon28482633ihh0]

Hi. I have the same problem. I don't have an option to disable protection mode in the enhanced security tab of the preferences

[Bernd Alheit]

What does you see there?

[Agon28482633ihh0]

I have the sandbox protections and then the privileged locations. I've tried re installing it. Doesn't seem to work but it worked for someone else 🤷‍♂️🤷‍♂️

[Bernd Alheit]

I see this:

[Agon28482633ihh0]

Hi. I did not have that area in the settings.

However we've found a fix to the problem. Using acrobat x pro fixes the problem

[Karen31318494shmb]

I also cannot find "protected mode"anywhere in enhanced security settings. What is the fix for this in 2023??

[Deanne29692554bsvd]

I am trying to move a PDF From a sub folder back into the oriiginal folder as shown.

My protection mode is off but now this sign when I try to drag and drop.

Any suggestions on why this is happening?

[Richard38857092czcb]

Where exactly do I find that in Preferences? 

[creative explorer]

@Richard38857092czcb 
Keyboard Shortcuts for Preferences:
Command K for the Mac or Control K for the PC 

[Eriklz]

THANK YOU!!!

[anita_3918]

I have the same problem. Protection mode is not enabled. I was able to move pages yesterday, but not today

[devin_9526]

SAME! 

[devin_9526]

Wait I got it to work. I had to restart adobe first.

[shaktikeshri]

Hi @devin_9526 , @anita_3918 

Sorry for the incovenience caused to you.

Enabling protected Mode will provide enhanced security for Adobe Acrobat and make it secure from exploits and vulnerabilities, so disabling Protected Mode is not recommended.

For drag/drop pages to Desktop issue, are you receiving Save As dialog instead when trying to drag/drop a page to desktop when Protected Mode is ON?

Thanks,

Shakti K