Unable to replace multiple pages in my PDF

[Kimberly Mynatt]

I am unable to replace multiple pages in my PDF (just started today).  I am pretty savvy at doing this but for some reason today I can't do it.  I was replacing 9 pages and it only replaced the first page even though my page range was correct.  I tried multiple times and it would only replace the first page.  I ended up deleting and reinserting the pages.  HELP!  I use this feature all the time so I need to get this resolved as quickly as possible.

[Dave__M]

If you can tell us your operating system and Acrobat version, we may be able to either recreate your issue or find a solution. Also, tell us your workflow to replace the pages.  

Dave

[Kimberly Mynatt]

Dave: I have Windows 10 and I am using Adobe Acrobat Pro, version (64 bit)

[Kimberly Mynatt]

Version is 2023.001.20064 (64 bit)

[Kimberly Mynatt]

I open the PDF, select Organize Pages, click on the first page to replace, click Replace, select the PDF I want to replace it with, click open, select page range, click Ok and it usually updates them.

[Dave__M]

Thanks for the info.  I just tried the operation here, and it worked properly... BUT I have Windows 11 and the 32-bit version of Acrobat Pro.  Maybe someone with the same OS/program versions can see how it behaves for them.

Dave

[Kimberly Mynatt]

My Tech Support is going to uninstall the 64 bit version and install the 32 bit version

[Kimberly Mynatt]

Well that didn't work.  Back to the 64 bit version and same issue!

[Dave__M]

Hmmmm...

I'll keep poking around to see if I can uncover anything.  Good luck.

Dave